1. Introduction
Welcome to the CPG Appointment App (“App”), operated by Clovis Pediatric Group (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal and health-related information.
This Privacy Policy explains:
- What information we collect.
- How we use it.
- How we protect it.
- Your rights regarding your data.
By using this App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Patient App
We may collect the following information:
Account Information:
- Google Sign-In data (name, email, profile picture, unique ID).
- Apple Sign-In data (name, email, unique Apple ID).
- Firebase Cloud Messaging (FCM) token.
- Last login timestamp.
Patient Information:
- Patient name.
- Date of birth.
- Contact number.
- Patient status (whether you are a patient of Clovis Pediatric Group).
Appointment Information:
- Selected office location.
- Appointment date and selected time slot (morning or afternoon).
- Appointment reason or notes.
App Usage Data:
- Notifications (non-sensitive content only).
2.2 Provider App
Account Information:
- Google Sign-In data (name, email, profile picture, unique ID).
- FCM token.
- Last login timestamp.
Professional Data:
- Assigned patient appointments list.
- Appointment status updates and confirmations.
- Audit logs (such as actions performed on appointments).
Technical Data:
- Device type.
- IP address.
- App usage data.
3. How We Use Your Information
We use the collected data to:
- Allow patients to book and manage appointments with Clovis Pediatric Group.
- Enable authorized providers to view, confirm, and manage appointments.
- Notify users about appointment updates and confirmations.
- Maintain appointment history for continuity of care.
- Improve app functionality and performance.
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data during transmission and storage.
- Secure cloud infrastructure.
- Role-based access control.
- System monitoring and logging.
5. Sharing of Information
We do not sell or rent your personal data. Your data may be shared only:
- With authorized healthcare providers for service delivery.
- With trusted service providers that support app functionality (e.g., hosting, notifications).
- When required by law or valid legal process.
6. Third-Party Services
We use reliable third-party services to operate the App, including:
- Cloud storage providers (e.g., AWS).
- Notification services (e.g., Firebase).
- Authentication providers (e.g., Google Sign-In, Apple Sign-In).
These services are used only to support app functionality and security.
7. Children’s Privacy
Our App is designed to support pediatric healthcare and is intended for use by parents, legal guardians, and authorized healthcare providers on behalf of minor patients. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent.
If you believe we have inadvertently collected data from a child without appropriate consent, please contact us immediately.
8. User Rights
You have the right to:
- Access your personal data.
- Request corrections.
- Request deletion of your data.
To exercise these rights, please contact us using the details below.
9. Data Retention
We retain your data only for as long as necessary to provide our services or comply with legal obligations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected within the App. Continued use of the App means you accept the updated policy.
11. Contact Us
If you have any questions or concerns, please contact us:
Phone: (559) 900-3045
Email: info@clovispediatricgroup.com
Developed by AJ CodeToCure Technologies • Clovis Pediatric Group © 2026